Verifikasi DANA Premium: Cara Upgrade & Syarat

New DANA accounts work fine for everyday QRIS payments, but they come with lower balance and transaction limits. Verifying your identity upgrades you to DANA Premium — higher limits, bank transfers, and the full feature set. It takes a few minutes inside the app. Here's how.

What Premium changes

The practical differences: a Premium account holds a larger balance, sends and receives bigger amounts, and unlocks transfers to bank accounts plus cash withdrawals where supported. If you only scan QRIS at the minimarket, you may never need it. If you move serious money through the app, it's worth doing.

The verification steps

Open DANA and tap your profile (usually top-left or the "Me" tab).
Look for "Verify Now," "Upgrade to Premium," or a similar prompt.
Prepare your KTP (Indonesian ID card) — it needs to be the physical card, not a photocopy.
Follow the prompts: photograph the KTP, then take a selfie for face matching. Do it in good light with no hat or mask.
Submit and wait — approval is often quick, but can take longer at busy times.

If verification fails

Most rejections come down to photo quality: blurry KTP, glare on the card, or a selfie that doesn't match. Retake both carefully. Also check that the name on your KTP matches the name on your DANA account — mismatches get flagged. If it keeps failing after clean attempts, contact support through the app's help center (see our official sources).

A note on safety

Verification happens inside the official app only. Anyone offering "Premium verification services" over WhatsApp or Telegram is running a scam — they'll harvest your KTP photo and selfie for identity fraud. DANA never verifies accounts through chat apps. More red flags in our security guide.